privacy & cookie policy
Privacy Notice
At Find the Balance, we are committed to maintaining the trust and confidence of our visitors to our website. Here you’ll find information on how we treat data that we collect from visitors to our website and through our quote request form.
Visitors to our website
When someone visits www.findthebalance.co.uk we use a third party service, Squarespace Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Squarespace to make, any attempt to find out the identities of those visiting our website.
Newsletter subscription form
As part of the subscription process for the newsletter request form, we collect personal information. We use that information to reply to you via email because you have requested a newsletter. We won't send you any marketing emails and we don't rent or trade email lists with other organisations and businesses.
We use a Squarespaces based website form. This is their Privacy notice. The form is connected to a MailChimp account. This is their Privacy notice. All communications have an ‘unsubscribe’ link in order that you may opt out of such emails, alternatively email us at info@findthebalance.co.uk with ‘Unsubscribe’ in the subject line.
Links to other websites
This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.
Access to your personal information
You are entitled to access the personal information that we hold. Email your request to info@findthebalance.co.uk
Changes to this Privacy Notice
We keep our privacy notice under regular review. This privacy notice was last updated September 2023.
Cookies
What are cookies?
Like most websites, this website use cookies to collect information.
Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses our websites.
Information collected
Some cookies collect information about browsing behaviour when you access this website via the same computer or device. This includes information about pages viewed and your journey around a website.
We do not use cookies to collect or record information on your name, address or other contact details. Find the Balance can use cookies to monitor your browsing behaviour.
How are cookies managed?
The cookies are stored on your computer or other devices when you access our website.
What are cookies used for?
The main purposes for which cookies are used are: -
For technical purposes essential to the effective operation of our websites, particularly in relation to site navigation.
To enable Find the Balance to collect information about your browsing patterns.
How do I disable cookies?
If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below: -
For Microsoft Internet Explorer:
1. Choose the menu “tools” then “Internet Options”
2. Click on the “privacy” tab
3. Select the setting the appropriate setting
For Google Chrome:
1. Choose Settings> Advanced
2. Under "Privacy and security," click “Content settings”.
3. Click “Cookies”
For Safari:
1. Choose Preferences > Privacy
2. Click on “Remove all Website Data”
For Mozilla Firefox:
1. Choose the menu “tools” then “Options”
2. Click on the icon “privacy”
3. Find the menu “cookie” and select the relevant options
For Opera 6.0 and further:
1. Choose the menu Files”> “Preferences”
2. Privacy